I felt quite nostalgic the other day so I started looking
back in time and thinking about what cool stuff I did during my exchange in
Adelaide, Australia. One of the courses I took was Management of
Brands and this Mystery project which was to celebrate the end of
lectures kind of touched the topics we had dealt with during the
course: how to create brand value and how to do it online.
In my opinion life does not have to be
too serious and organizing funny things will cheer up many people –
especially during busy schedule. Every now and then I enjoy doing
something completely different, thinking outside of the box, amuse
people and simply make them laugh! And this is how we did it by using
the knowledge we learnt at university.
Whilst doing my exchange at University
of Adelaide, we organised together with Candice aka. Crazy Candy a
mystery event. We started making buzz well in advance which included
creating a logo with our artist names (Crazy Candy and Terrific
Tanja) due to building brand equity, making an awesome teaser video
[where everyone could get familiar with the logo as well] with the most basic movie maker programme,
advertising the event on Facebook and Twitter [with the logo of course, in order to expose people to it], creating a QR code and
putting the QR codes all around the campus. If we were Australians we
might have come up with more innovative channel solutions but I think
we did pretty good job. And we certainly showed the power of social
media at least. Big thanks to Adelaide Uni which was supporting us
along the way and spreading the word out there. In the end not too
many were that into jumping and dancing with us but at least the ones
that joined, seemed to enjoy themselves. In my opinion it's not all
about the quantity but the quality and the fun time we had together!
Whilst waiting for the bus, the ad for promoting the new movie “The Dictator” caught my eye. Or actually the thing that made it unusual compared to other “traditional” ads I’ve seen - the QR code. As the number of smart phones is increasing all the time, we are going into the direction where QR codes are increasingly used in ads. Even though I liked seeing some creative thinking, there is still lot to learn how to use QR codes in a more effective way. In my opinion, the QR code wasn’t strategically well positioned (in the lower right corner) since you really have to look at the ad carefully to see it, unless people tend to look at their feet. In my opinion it would work better if it was on the eye-level so that people wouldn’t be able to miss it. Moreover, it would be more convenient to scan the code.
The QR code directs you to the trailer of the movie. I have my doubts, though. Does the trailer really engage possible consumers? I can only speak for myself, but I have to say the answer would be no. What I would’ve done is to create an application where consumer can find the nearest cinemas (there should be a possibility to change places, e.g. Adelaide CBD). After choosing the place the application would provide information when the movie is shown. Again, let the consumer change the date and time that suites best for him/her. When the consumer has found the best alternative, s/he should be able to purchase the tickets because that is the ultimate goal – to increase the sales. Otherwise all the effort you’ve put into the advertisement campaign is just waste of resources. I cannot highlight it enough that the most important rule for effective advertisement is: Do it nice and easy for consumers! They will reward you.
If you like to add more features to the application, you can put the trailer, possibly some (flattering) reviews to name but a few. But what you really want, is the consumer to purchase what you have to offer. When you lower the barrier to purchase, the people are more likely to actually do so. When thinking the advertisement campaign through the eyes of the consumer, you can gain a lot in a very cost-efficient way.
To that question, there
are as many answers as there are people on this planet. We all look
at the ads from our own perspective and interpret them. Because
everyone has their own, subjective opinion, I can only speak for
myself.
I've started to get
irritated by ads lately since they are everywhere. Some reasearches
say that people expose to more than 40 000 ads a year. 40 000! That's
a huge number of ads. And to how many do we actually pay attention? I
cannot recall too many of them to be honest. Especially Australian TV
is full of ads – have you ever paid attention how much there
actually are commercial breaks? I'd like to run an experiment and
take time how many minutes they are showing ads during programmes. I
will report the results later. Moreover, it is more tricky to try to
capture people's attention since everyone's doing there own business
during commercial breaks – unless there's something really
interesting going on. ”You have to find your own pink elephant.”
-Paul Rogers
As we all know, ads have
different functions: to inform, to remind and to persuade your target
audience. Even though an ad is informative, it doesn't mean that it
should be boring. On the other hand, persuasive ads might end up
being nothing but persuasive. It's becoming harder and harder for
advertising people to try to come up with new, fresh and innovative
ideas, because that is what companies and customers are eagerly
looking for.
There are two elements
that appeal to me in ads: humor and emotions. If an ad is funny, it
makes me laugh and feel good, it is probably going to do the same
when others see it too, so I'll share it. Nowadays, when the social
media is a part of our everyday lives, it is almost too easy to share
those Youtube clicks. The more people share it to their networks,
lets say for 300 people for example, after a few shares, there's an
enormous reach – cost effectively. I believe that it is not too
hard to try to pursue managers when saying out loud the magic word
”cost effectiveness”. One of the best ads that will fall into
this humor category is the ad by Carlton Draught. There are familiar
elements that will from now on have new associations in consumers'
minds and will definitely be on top of mind when someone's feeling
like a can of beer.
Using emotions in ads
might be an effective way to get your message through. I must admit
that I'm quite a sensible person and when I saw the ad for quit
smoking campaign, in Australia, I almost started to cry. Basically
the ad asks what is more terrible than to hear the doctor saying that
you have a cancer. The answer: to tell it to your children. Even
though I've never smoked, it made me feel really emotional and really
got to me. I hope it will also reach its target audience and not just
anti-smokers like myself. Even if you didn't care that much of
yourself, the ad might make you thinking about others and how your
death would affect to your near and dear ones.
Advertising in its
traditional sense is changing all the time, e.g. facial recognition I
wrote about. Companies are also trying to create interactivity with
consumers and try to engage them. One example of are experiential campaigns, where people are actually in the ad either participating
or looking at it real time. This ad by T-Mobile promotes cleverly
their telecommunication services since people start sharing to their
networks what they've just experienced. In these kind of flashmobs,
people don't might even recognise that it is actually an ad and
therefore people don't be as irritated as they might be when just
looking at an ad.
The main thing is to evoke discussion: either your
ad is funny and people share it or it is terrible – and people
still share it. It might be even the purpose of the ad to annoy
people and get them involved so that there will be constant buzz
going on in the social media. But there's nothing in between. If your
ad doesn't evoke any discussion at all, it's nothing but average.
Strangely enough, I sometimes have the feeling about my posts being
average since there are no comments. Maybe I should change my
strategy and persuade readers in different ways. If you have thoughts
or ideas, feel free to drop a comment!
What kind of ads appeal to you and why do you
think they are effective? You can for example leave Youtube link for
me to watch and write a few words.
Scandal after scandal,
gossip after gossip.. As sales decrease, papers are doing whatever it
takes to make profit, because at the end of the day it is the bottom
line that counts. What seems to sell time after time are stories
about celebrities. Nowadays media is putting a lot of effort on
digging something out of their past, present or future. Any corps in
the closet, any crimes convincted in the past, any messy
relationships? Media is sure to find it out, you can rely on it.
Media's most important
job is to inform public about things that are going on. Media is
standing up for citizens and lead public discussion about important
issues, which are affecting our everyday lives. But what I do not
understand is why there's always a lot of (usually negative
flavoured) writing about celebrities. I honestly feel sorry for them
who are always in the frontline. The press is writing hoaxes about
them, usually without even bothering to check the facts.(Reliable
source, yeah right.) At the same time they are hurting people's
feelings. Because that's what celebrities are after all – people,
human beings.. Just like everyone of us. The fact that being a public
person is a part of their job description doesn't mean that they can
be treated badly. Furthermore, I think that in the era of social
media the problem has culminated since not only is media attacking
celebrities from every possible direction but also it is piece of
cake to insult them anonymously in the wonderland of Internet. How
gutless is that?
I keep wondering what is
behind this change. Are people trying to underpin their self-esteem
by mocking others or are they just simply jealous because celebrities
seem to be flawless and deep inside people would like to be in their
position in the limelight? Is it really that hard to be genuinely
happy for someone who has succeeded in their life and spread the
positive energy to others? I understand that one cannot like
everyone. But it doesn't mean that one couldn't treat others with
respect. ”Treat others as you want to be treated.”
The saying ”no one is a
prophet in their own country” seems to be true. Artists are booed
in their homecountry and greeted with joy elsewhere. I've witnessed
this to happen a couple of times when it comes to artists in
Scandinavia but Australia doesn't seem to be any better. The recent
writings about Delta Goodrem (one of the four coaches in Australian
version of the megahit The Voice) have really made me disappointed.
Although I've never met her personally, she seems to be an inspiring
person with a positive attitude toward life and a heart made of gold.
And yes, I took a walk down memory lane. I remember clearly the
teenage me singing from the bottom of my heart ”Lost Without You”
even though I was on the other side of the world. So I cannot say I'm
completely objective. However, it doesn't change the fact that in my
opinion she has been treated unfairly. ”I never said I was
perfect,” she said in an interview by Woman's Day. Nobody is, so
why would celebrities make an exception. Instead of pushing others
(not only celebrities but people we're in contact in our everyday
lives) down we should encourage each other and make the world a
better place to live in.
It isn't just something
that appears only in sci-fi movies. In fact, it is reality - facial
recognition, with which marketers can do miracles, is here. Using
facial recognition in the ads is one of the most recent inventions
within marketing. Whilst the usage of this tehnology is still in its
infancy, I believe that within a couple of years' time only the sky
will be a limit and we will see a more creative ad after another.
Some might say that it is one of the coolest things on Earth while
some might argue that companies are using the information gathered
about consumers unethically and trying to trick them to consume more.
Facial recognition
software is trying to define the gender by length of hair, lips or
jewellery, age by wrinkles and mood by forehead and lips. Defining
the gender and age will enable to show ads which are relevant to
certain segments and therefore companies would be able to reach their
target market more effectively and the cost of advertisement would
eventually be reduced when companies would be able to reach the
desired target market. The more the technology develops the easier it
is to show relevant ads to consumers.
uberphones.com
Magnum recently announced
that it will be the first company in Australia which is using facial
recognition in its ads. The ad will recognise when a person is
smiling and thereby it causes an interactive element which enables
the viewer to eat the Magnum – virtually of course. This is a step
further from segmentationally tailored ads. An example of this kind
of ”discrimination” of showing ads to certain segments only was
the campaign ”Because I am a Girl” by Plan in the UK.
A huge group of people, that is all males, were excluded of seeing
the full ad which demonstrated the situation of those girls in
developing countries who don't get the same chances as boys do.
Effective? Totally.
When the technology
develops further we are sure to see individually customised ads which
are directed only to you. Companies might gather the data from
various sources and the companies owning the information are going to
make a lot of money out of it. Such sources might be for example
companies' databases which include a lot of valuable information
about demographics and what customers have bought. Moreover, one of
the most valuable sources which consumers might not even think about
is Facebook. People voluntareely share a lot of details of themselves
and what they do like – all of which is desired by many companies.
If companies have an access to that database they can produce ads
which are directed to each consumer. Cool but creepy.
Like said, the sky will
be the only limit when putting this into practise. While I was
batting I came up with one idea. If I went for a holiday it would be
cool to see restaurants, music events or shops nearby based on the
things I like. Furthermore it could tell more information in detail,
for example the opening hours, the route to those places and how to
get there as well as the price to name but a few. Or if I was in a
shopping centre, the ad could show what kind of clothes I should go
and have a look at based on the brands I like. On the other hand,
that would require that whoever has created the ad would have an
access to my Facebook profile information. I am not quite sure
whether I would like that to happen or not.
Furthermore, it might
also be an effective tool in some campaigns for example showing ads
about the dangers of tobacco to people who are smoking. Or when you
are entering to a supermarket a billboard might show you an ad that
you might start gaining weight (if having bought one chocolate bar
too many lately) and suggest some healthier snacks instead.
I hear people complaining
about many things in life but usually how bored they are with their
work. A simple advice: either you changeit or you change your attitude
towards it. If you are not willing to take the first step, nothing
will ever change. Only you
can make the difference. If you change your attitude, you will see
the gradual change in others' attitudes too. Like Mahatma Gandhi
would say: ”Be the change you want to see in the world.”
People
also complain that they don't have enough time for the things they
really value: family and friends, hobbies, travelling.. That made me
think of one solution: What if, instead of working like slaves, we
would actually work less
when counted in hours but more effectively.
That is, when people are satisfied with their lives and have time to
relax and enjoy, they could put a lot more effort into their job than
they are currently putting.
Let's
take an example of a phenomenon that is called optimization.
When companies are trying to maximise their profit, they will keep
producing a good or a service until the point where marginal cost
equals marginal benefit. When the marginal cost gets too high, the
company would make loss if it produced more – simple economics.
This same example can be applied in our every day life: when will the
cost of doing something be high enough that it is not worth
continuing? We might work on a project for a long time just to
realise that after one point we have only wasted the resources used
(employees' time, money etc.) compared to the value added.
In
case of an individual it is not that simple to measure their
satisfaction because everyone values different things. There are some
indicators, however, such as absenteeism and the cost for both the
company and the society or effectivity, that is getting things done
more quickly or being more creative and presenting fresh ideas which
can give some insight whether employees are satiesfied or not. When
employees, and why not managers as well, feel better all are better
off. So instead of quantity
we should concentrate on quality.
Not
only do employees need relaxation during their spare time but also it
is essential to create a great place to work.
If the tasks are interesting and challenging, the atmosphere at the
workplace is enthusiastic and encouraging and you actually enjoy
working then the results will be phenomenal. When the circumstances
are excellent you can be the best you can be. And even more.
It seems to be in every
country, on everyone's lips. I believe it is here to stay – at
least for a couple of seasons. If some of you have managed to avoid
this spectacular show (in my opinion it truly is entertainment as its
best) let me tell you some facts about The Voice. First stage in the
programme is the blind auditions where all four coaches are sitting
back towards the stage and make their decision, that is push the ”I
want you” button, without seeing the performance. So it is all
about The Voice, as a format's name might hint. I personally find
this really intriguing since being an artist is so much more than
just the voice: it's the presence on the stage, how you take the
audience, what kind of show you are providing. Most of all, it is the
whole package: what kind of experience you are creating for the
audience. On the other hand, a true artist can transmit the message
and the feeling of the song only by using their instrument, their
voice. Entertainment business is a tough field and there are some
people out there who have been waiting for a chance like this for
their whole life. For them blind auditions are like a blessing –
competitors are only judged by their voice and how they can touch
their audience only by singing and not for example by the way they
look.
There are some
points-of-parity when it comes to The Voice. First of all,
there have been dozens of music related reality shows, or have you
forgotten the shows such as Idol, X-Factor ad Got Talent to name but
a few. They have been on air for years and there seems to be no end
for their popularity. Another point-of-parity is that competitors get
eliminated along the way and the power of coaches diminishes the
further the show goes, and in the end, it is the audience that will
choose the winner.
What makes The Voice so
popular then? Apart from those points-of-parity, The Voice's
freshness seems to appeal to viewers. The Voice Australia, for
example, draw in over 2 million viewers with the premiere episode.
Pretty impressive, eh? I am not sure about the case in Australia, but
at least in Finland most of the participants were actually
professionals (unlike in other shows) invited for the show, who just
haven't got their breakthrough yet. That can be seen as a
point-of-difference. When listening to those performances
which are better after another you just keep asking youself a simple
question with one word: ”Why?” As I mentioned earlier, music
industry is not only about living in the dreams and living happily
ever after with loads of money after making a few big hits – it is
actually really hard work with years and years of practising,
creating contacts and having a gig after another. Furthermore, in
order to succeed an artist also needs a bit of luck. Being in the
right place at the right time and having a market gap for one's
music.. For me it rather sounds like needing a miracle instead of
just a bit of luck. I'm convinced that formats like The Voice are
creating great opportunities but it has to be kept in mind that in
the end of the day it is the artistitself
who has to do the hard work.
One more thing I can
think of that differentiates The Voice from other shows shown
earlier, is that the coaches are not mean towards participants.
Actually, there is no need for being cruel since all the competitors
(or at least most of them) are professionals and even really talented
ones will be eliminated before the actual programme starts. As a
matter of fact, the coaches are actually nagging at each other (with
good spirit, though) since they are also competing. It's the name of
the game, hey! After all, they are trying to make the best
entertainment ever. And I have to say that job very well done! It is
kind of addictive or am I the only one who has ”The Voice fever”?
Moreover, is there any cure for it? I know one which might help:
watching the next episode tonight!